Butte Toyota Reviews

Great customer service. I came in from FL and I was overdue for an oil change. I also had a little bit of a cosmetic bumper issue that they temporarily fixed till I get it replaced. Saved me lots of money for now. Very pleasant and kind. Thank you!!!

I had a great experience purchasing my new vehicle from this dealership and Craig Miller. He was always friendly and knowledgable throughout the entire process. I love my new vehicle!

Great selection of vehicles and amazing service. Their service department was friendly and accommodating. Their sales team worked with my needs and got me a car I love for a great price. Loved mu experience here.

What had looked like an expensive repair turned around to way less than expected. Traveled 1200 miles home without incident. Was not impressed with Great Falls and Helena Toyota dealerships. If in Montana with vehicle problem hopefully you’re near Butte, Montana.

We will NEVER go car shopping anywhere else again! Tyler and his crew are phenomenal, helpful and truly care about their customers, and go THE EXTRA MILE for you (and your older parents). A great experience all around. ❤ Thank you Butte Toyota! You are the best

My car broke down right outside of Butte Montana when I was driving from Washington to Minnesota, after realizing it was not fixable I called the Butte Toyota dealership and spoke with Kirk, I explained my situation and he was beyond helpful. He gave me numbers for a taxi service and went above and beyond to make sure I was taken care of. As it was close to closing I stayed the night in Butte and went to the dealership right away the next morning and spoke with Kirk face to face, he helped me get into a RAV4 which I love and was extremely helpful and knowledgeable. He was the best salesman I’ve ever worked with to this day. I would highly recommend him to anyone!

They made the time to get my vechicle in without an appointment. They were amazing and wonderful

I had an immediate appointment and the staff are all super friendly and very knowledgeable. I feel very secure and satisfied after my visits here!

Right when I saw the Toyota sign I had a good feeling about everything. The minute Josh Garrels asked if we needed assistance, Instant Connection! I knew my vehicle was here and oh boy was it! The absolute BEST car dealership experience I have Ever experienced! Throughout the entire process everything and everyone was professional, courteous, honest and upfront. That is Very important to my husband and I. 100% A+

I had a great experience at Butte Toyota, especially after having to deal with Lithia Toyota in Missoula giving me the run around for months and months. I knew I would need to wait for a RAV4, but Noah (who doesn't work here anymore) was so helpful and reassuring especially since it was my first time buying. When Noah left I had Robby as my sales associate and he was nice as well. They do mark their vehicles up about $4,000 above MSRP, but they're transparent about that on their website. My main issue here was their offer on my used car I brought in, because it was an actual joke. I was driving a 2012 Kia Forte that was in great condition aside from the interior needing to be detailed (I have dogs) and some minor cosmetic fixes on the exterior. No accidents, never needed any service other than a basic oil change, and not even 77,000 miles on it. Especially in this market with used cars, my *trade-in* value was about $5,500-$6,500. Butte Toyota came back and tried offering me $2,500??? I totally get that trade-ins are lower than what private party would be, but Butte takes their "costs to resell" OFF of your trade-in value. I asked them to explain how they got to that number so I could understand, and they basically told me that they need to pay the people working on the car and make money from it. Yes... that's why there's a trade in value...? It was just wild to me. I ended up not trading it in and went back to Butte with my husband a couple weeks later to pick it up, since I was by myself the first time. The ironic thing was that I ended up actually selling my car to Lithia in Missoula anyways, and they gave me DOUBLE what Butte was offering, with no incentive to buy a car— since I obviously already had one. I'm sure if I hadn't had a horrible sales experience there and went with them according to my original plan, I would have gotten a decent amount more. So if you're planning on trading in, and especially if you're driving from out of town, keep that in mind. Other than that, my car buying process was much quicker/easier here than in Missoula, and I got exactly what I was looking for in a vehicle.

We are on family vacation from Wisconsin. Our sienna was over 1,000 miles past due for an oil change. I went to the service center to see if they could squeeze us in this morning because we had to leave to meet family due to an emergency. Eventhough they were very busy, they understood our situation and said they would squeeze us in. The staff was extremely professional, courteous, and understanding. I am so thankful that this business cared on a personal level and did everything they could to get us back on the road ASAP. Service like this is extremely rare now-a-days and needs to be applauded. Thank you so much!!!

The BEST! My truck needed immediate attention. The dealer provided a thorough and prompt inspection and a clear timeline when the work was to be completed. Was treated like pure gold. The best dealer service I have ever had. Kudos to the shop and the service team for sorting me out ✌️

Very helpful. Positive communication, worked with us with all we needed done

The service department was incredibly accommodating today. They helped me get back to work quickly with a shuttle. The shuttle driver was friendly and personal, and all the staff I interacted with provided a positive experience. Their evaluation of my vehicle was very thorough, and their recommendations were spot on.

We are out west traveling with our RV and stopped at Butte to look at a used Tundra we saw on there website. Kirk was great to work with. He was straight forward and didn’t play games. The entire staff was so friendly and accommodating. This was one of the easiest and most straight forward buying experiences we have ever had at a dealership. We left with a new to us 2017 Tundra and love it! We wouldn’t hesitate to buy here again if we were ever in the area. It’s a very well maintained dealership with great people. Thank you Kirk and Butte Toyota!

Superb service and an excellent mechanic took care of unexpected problems encountered west bound on i90. Long story short they were great.

I had the best experience buying my Tacoma. Dustin and Josh were the best people to deal with. It was actually a very fun time. Never thought I would ever say that about buying a truck, but Butte Toyota had THE best people.

Super easy no hassle process they made refinancing my truck a cake walk i literally did nothing other than sign and they got me outta a 13.97% interest and into a 3.49% interest on a vehicle thats over 10 yrs old. The best customer service experience ever. I wanna thank craig and tony for going above and beyond for me. All my future business will always be at butte toyota, I highly recommend others to do the same.

Best Toyota Dealer service I’ve ever been to. Honest and upfront with reasonable pricing. No bs… they’ll make you aware of any issues and explain what’s pertinent and what’s not. Thanks so much for your honest knowledge and helpful service!

As always fantastic service at butte Toyota. I’m from California and have been to probably 5-6 different dealerships for services and fixes for my 2017 tundra. I refuse to go to any other dealership these days, everybody at this shop is about the customer and helping me in anyway possible. If I could give a better review I would. Absolutely nothing bad to say about this place!