Butte Toyota Reviews

We were traveling from Illinois to Seattle and our GX460 failed a fuel pump at 236,000 miles. Nick’s service team was able to get us in immediately and troubleshoot the problem quickly. The ordered part arrived the next morning and we were back on the road just after lunch. Dave, the dealership owner, shuttled us to and from our hotel and even showed us around Butte a little. Quality service work at the quoted price. Carolyn, Nick and Dave could not have been more courteous and helpful in a difficult situation! Butte Toyota is highly recommended. Great people!

I was driving across the US in my new Grand Highlander. Needed my 5 K service as I was driving through Montana. Called at the last minute in the morning and they fit my vehicle in for service as I was passing through Butte, Montana! I was there for less than 30 minutes, and was treated like a valued customer by all three service employees I interacted with. I highly recommend this dealer!

We're a Toyota family (currently 6 Toyotas) and I'm glad we have Butte Toyota serving Butte. First Tercel Wagon 1981, latest 2018 Tundra. Also have a 2007 RAV4 with 234K miles on it and it is running great. We were looking to get a 2024 RAV4 Prime, but Toyota Corporate won't allocate any to Montana dealers! I worked with Butte Toyota, but they're hands are tied. I have to buy outside Montana to get our next Toyota! (through no fault of Butte Toyota!). Anyway, we wanted to "try on" one of the new RAV4s to see if I would fit in it. I walked in and was greeted by Brian Farmer and explained my dilemma. He was very professional and courteous and allowed us to "try one" one of the other RAV4s, even though Toyota wouldn't let him sell us a RAV4 Prime. The Sales manager has also been helpful and pledged that even if we had to buy elsewhere (through no fault of Butte Toyota), they'd be happy to service our new RAV4 Prime. I recommend Butte Toyota! - Dan

One of the better experiences I’ve ever had in my life at a dealership. Everybody was friendly and courteous and extremely helpful. It helped me decide on my new 2020 RAV4 hybrid. From the beginning, to the end when I drove away it was a very rewarding experience.

Stopped by without a appointment with a tire light staying on. Found out tire were installed wrong from another dealer and fix my issue. Nice people and wish I lived closer. They were that good.

Wonderful process to purchase my Toyota. Ryan Farmer is very knowledgeable about the products and services. I highly recommend Butte Toyota.

Nick was wonderful to work with, quickly identified the issue and got it fixed quickly during a road trip.

Very happy. Ease…effectiveness…efficiency..

The customer service in the service department and throughout the store is excellent at view Toyota. I’ve been going there consistently for six years. The service team is always friendly and answers. All my questions which I always seem to have a lot of.😃 I highly recommend Toyota. You won’t be disappointed. I have bought two vehicles through them and that’s what brought me there originally. The service is what keeps me there.

Efficient, friendly, and professional. Only place I take my Toyota for maintenance.

The customer service here is amazing!

I trust Nick, Carolyn, and the many staff that play a role in repairing and upkeep of my vehicles. I feel when I see them they don’t see dollar signs and will give me the satisfaction that when I leave my vehicles there for service it will be done professionally

The Best service department in Southwest Montana. Quick ,knowledgeable and friendly staff. Thanks

Butte Toyota has once again done great work for us. They changed a bad wheel bearing in our Sienna and we were pleased with their work. The wait in the lounge is always comfortable and makes the time go by fast.

The service department was wonderful when my vehicle was there for an extended time for a major repair. The staff was easy to reach and very informative.

My appointment was right on time. My service was done quickly and I was back on the road. Friendly staff and a comfortable waiting area.

Had a unexpected mishap on our road trip, had to stop in and Nick in the service dept. was amazing and helped get us back on the road with a loaner. We were then informed that my car was fixed the very next day as they over nighted the parts from Portland! I am very happy with what they did and how quickly it happened, I highly recommend!

Butte Toyota is the best! Hanna the service parts person & Karisma the windshield service person are the best. I have a 2024 tacoma. Windshield got shattered. Talked to our local Toyota dealer where I bought my truck, they wanted a 1000 dollar deposit and could not tell me when I could get a windshield! I called toyota dealers as far as southern California. Nobody could give me any information when they thought they could get a windshield. Called butte toyota and talked to Hanna, she did some research, tracked some toyota windshield shipments, gave me a date when she thought it would arrive. Safelite and all the other dealers would not do that. Very long story. After a bunch of bs with other dealers and safelite. No info for all. Butte Toyota found and tracked a windshield, kept me informed, great installation! If I had waited for other dealers or safelite would still be waiting THANK YOU HANNA AND KIRISMA

This is a first rate dealership. The sales associate was outstanding, courteous, and knowledgeable. The sales manager was accommodating and helpful. The finance staff was extremely professional and proficient. This is the best dealership experience I have had in 40 years of buying vehicles. Thank you Butte Auto.

I appreciate the current repairs done and. At Butte Toyota. My truck is running so much better. They were upfront about the cost and very efficient and knowledgeable in the work performed.