Butte Toyota Reviews

We had a great experience with Butte Toyota. Mitchell was great to work with. Would recommend them!

We had a great experience buying our minivan. The process was quick and easy, and Craig was awesome—helpful, efficient, and no pressure at all.

Awesome service; love knowing that my 25 year old vehicle is taken care of with the Toyota warranty to top it off. On a recent visit, I was expecting a heavy bill for some front end work. Little did I know how big it would be... One of the service writers was kind enough to help explain the bill, work with the mechanic to reduce billable hours (with overlapping credit for simultaneous work done), and was generous enough to apply a small discount. We shook hands and I feel VERY confident in the transaction knowing that the service writers actually care and are not there to nickel and dime me for necessary repairs. Car stuff is expensive, but the Toyota premium will always be worth it to me. Thank you Butte Toyota!!

Toyota Butte made the process of getting studded snow tires and my mud flaps super easy. The appointment time was set up quickly and they emailed me choices for tires and mud flaps since I lived out of town; all competitively priced. The front office staff are cheerful, helpful, and knowledgeable. They have a very comfortable waiting room, as well. I will definitely continue to use Toyota Butte to service my Tacoma.

Extremely friendly, professional and knowledgeable people. The mechanic personally talked with me and answered my questions I had about the recalls on my truck. Butte Toyota is the best , definitely worth my drive from another town. Kim

I traveled here from Oregon for work and needed to bring my car in for an oil change. Nick and Brynn serviced my vehicle and I must say, I had the best service and they represent Toyota at the highest level. Kudos for Butte Montana Toyota, I highly recommend this dealership and the service department. Thank you Nick and Brynn for your outstanding customer service!

I have to say my experience with Butte Toyota service was excellent. I was having battery issues, turns out was caused by an electric starter I had put on my four runner when I bought it. They got me in as soon as they could and fixed the issue within a few hours. I would recommend Butte Toyota to everyone.

Convenient and great communication with what was being done to my truck and when it was done.

Great quality service and personal care. Caroline and her colleague were so helpful with getting us back up on the road. We broke down on a trip to the national parks but they helped us navigate a confusing repair and warranty situation, helping make sure we were taken care of. Caroline had great patience while we waited in a back and forth with the dealership we bought the car from. She worked hard to help us look up service details, and find available parts in the area. They even had great tips on the best place to stay in town. Very grateful for this service shop!

I was given an appointment for servicing my Tacoma. I arrived on time and my truck was immediately taken into the shop. After less than 30 minutes I was told my truck was ready. The service department is friendly, courtesy, and efficient. I give them 5 stars.

I’ve been to this location dozens of times for service and I am beyond pleased with the customer service and quality of their work! I’ve worked with many dealerships and have never had better service than at Butte Toyota.

I drive from Missoula area to have my vehicle serviced here. Friendly, professional, caring service center. Nice waiting area too.

We were traveling from Illinois to Seattle and our GX460 failed a fuel pump at 236,000 miles. Nick’s service team was able to get us in immediately and troubleshoot the problem quickly. The ordered part arrived the next morning and we were back on the road just after lunch. Dave, the dealership owner, shuttled us to and from our hotel and even showed us around Butte a little. Quality service work at the quoted price. Carolyn, Nick and Dave could not have been more courteous and helpful in a difficult situation! Butte Toyota is highly recommended. Great people!

I was driving across the US in my new Grand Highlander. Needed my 5 K service as I was driving through Montana. Called at the last minute in the morning and they fit my vehicle in for service as I was passing through Butte, Montana! I was there for less than 30 minutes, and was treated like a valued customer by all three service employees I interacted with. I highly recommend this dealer!

I trust Nick, Carolyn, and the many staff that play a role in repairing and upkeep of my vehicles. I feel when I see them they don’t see dollar signs and will give me the satisfaction that when I leave my vehicles there for service it will be done professionally

The customer service in the service department and throughout the store is excellent at view Toyota. I’ve been going there consistently for six years. The service team is always friendly and answers. All my questions which I always seem to have a lot of.😃 I highly recommend Toyota. You won’t be disappointed. I have bought two vehicles through them and that’s what brought me there originally. The service is what keeps me there.

Great place to do business, friendly,courteous,knowledgeable !

My car was in and out of service likkity split.

Easy scheduling, great staff, quality service as always.

Very happy. Ease…effectiveness…efficiency..